Last updated: May 15, 2026

LoveWala.in ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our digital envelope service.

Information We Collect

• Personal identification information – Name, mobile number, and relationship details you provide while creating an envelope.
• Uploaded content – Photos, voice notes, and love letters you voluntarily upload.
• Transaction data – Payment-related information processed securely via third‑party gateways. We do not store full card details.

How We Use Your Information

• To create and deliver your personalised digital envelope.
• To process payments securely.
• To send you transactional updates (order confirmations, payment receipts).
• To improve our service and prevent fraud.

Data Sharing

We do not sell, trade, or rent your personal information. We may share data only with:

• Payment processors (Razorpay, Stripe, etc.) to complete transactions.
• Law enforcement if required by law.

Data Retention

Envelope content (photos, letters, voice notes) is stored until you request deletion or for a period of 12 months after inactivity. You can write to us at support@lovewala.in to delete your data.

Security

We implement SSL encryption and secure server protocols to protect your personal information.

Contact Us

If you have any questions, contact us at support@lovewala.in.